Urban Voices Collective Ltd is an English company incorporated and registered in England company number 09324376 whose registered office is Almond Studios, Unit 214, The Biscuit Factory, 100 Clements Road, London, England, SE16 4DG
We are committed to protecting your personal and business information and respecting your privacy when you’re using our services. For the purposes of our compliance with GDPR, the Lawful Bases under which we operate are: Legitimate Interests and Contract.
It’s important to us that you understand what information we hold about you, and how we may use it. This page outlines what you can expect when Urban Voices Collective collects personal information. This applies to the following:
Visitors to the Urban Voices Collective website
Persons we approach, or persons approaching us either by email, or by phone
Telephone: +44 (0)7855 211410
Address : Urban Voices Collective
Almond Studios, Unit 214, The Biscuit Factory, 100 Clements Road, London, England, SE16 4DG
How We Use This Information
Our Website ‘Contact Us’ Form and ‘Subscribe to our website’
Our form asks for a name, phone number, company name and email address, which allows us to reply to any enquiries in a helpful and timely manner. Information we receive is securely transmitted and stored in a secure database, in order to service your enquiry. You may request to have this data removed at any time. We may collect and process the following information about you: Information that you provide by registering or by filling in forms on our site http://urbanvoicescollective.com. This includes information provided at the time of subscribing to any services we offer, downloading information posted to our site, posting material or requesting further services.
How Can I Manage Cookies?
Cookies help us to improve our site and to deliver a better and more personalised service. They enable us:
• To estimate our audience size and usage pattern.
• To store information about your preferences and so allow us to customise our site according to your individual interests.
• To speed up your searches.
• To recognise you when you return to our site.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies.
If You Email Us
Please be aware that it is your responsibility to ensure that any email you send to us is within the bounds of the law.
If You Call Us
We never record telephone calls and will only log name, number and relevant details if the caller is making an enquiry to use our services, which we will verbally agree at the point of contact.
Will Information Be Shared With Anyone Else
We may share your information with third parties where the fulfilment of our services to you require this. We will not sell your data to any third party.
We will keep your information only for as long as it is relevant and useful for the purpose for which it was originally collected.
Compliance With Laws and Your Rights
There are various laws and regulations which apply to data protection and data privacy including the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003, 2011 and the 2018 GDPR guidelines (as may be updated or amended from time to time). Broadly, the laws require that:
You agree to your data being collected and used
No more information than is required is asked of you
Your personal information must be securely kept, to prevent unauthorised access
You have a right to know what information an organisation holds about you
Your personal information must be deleted when it is no longer required
Information about your internet use must be protected even where the information being collected is not personally identifiable
At Urban Voices Collective, we make sure we stick to these data protection and e-privacy laws. As mentioned above, information about the laws, and your rights, can be found on the ICO’s website – www.ico.org.uk